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22nd Dec 2020
As Rear Admiral Grace Murray Hopper said: “The most damaging phrase in the language is ‘We’ve always done it this way.”
If your organisation is looking to implement change, having the right knowledge and planning is essential to ensure a smooth transition.
A change management plan serves as the roadmap, which defines the concrete steps an organisation will take to execute the change management process.
When change is going to impact the business operations a change management plan is needed to avoid disrupting workflow and to help support the team through this change.
Here are some questions to ask yourself to decide if a change management plan is required:
If you answered yes to one or more of the above, it is likely a change management plan will be needed.
“Start with identifying the critical success factors of the project and align the change management activities together with the project manager and engage the sponsor. Conduct the change readiness assessment with the impacted groups to identify the effort required. Allow more time in the analysis phase in order to plan according to the readiness of the environment verses the size and scope of the change. Create a score card for success measures!”
Joanne Rinaldi, Director Service Delivery, Prosci
When creating a plan to manage change, you should include the following:
If managing change has been placed in your hands, here are some steps you can follow:
Start with the end in mind by determining the goals of the change management plan. Before you set your goals, you should:
While the change manager or project team oversees managing change, people and resources will be needed for various stages of the plan. Here are some tips on building a team to support your change management initiative:
As with any plan, documenting scope, resources, and budget will help improve efficiency. Here are some tips on building your plan:
Once you have your well-thought-out plan, dream team, and have input everything into a project management tool, it’s time to put your plan into action. Here are some tips to ease the burden:
After all the changes have been implemented, make sure you follow up to ensure lasting change. Here are some ways to reinforce change:
Remember that although the change management plan is mostly about tasks and processes, people are at the heart of organisational change. Business transformation is no easy task, but with a well thought out change management plan, you can champion impactful change for a better organisation.
Join now to unlock the benefits of Australia’s leading body for project professionals.
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