Managing Up - How to Have Crucial Conversations

Aug 29
PM Webinar


Project Management can often put you in situations where you need to make decisions with very little authority.

It is also a discipline that regularly places emphasis on the importance of experience, perhaps misinterpreting this as having a direct correlation with capability (which it doesn't). As a result, it can be confronting for a broad range of people to make themselves heard in meetings, deliver a key message to executive teams, or put forward solutions and ideas that differ from what their colleagues might think.

This presentation will look at why these issues exist (especially in terms of generational gaps), delve into real life examples, and propose some tools & techniques to get past them. Please share in advance, your own examples of times when managing up or having difficult discussions with managers or reporting staff have either gone exceptionally well, or very badly.

Why do you think this was the case? Share your examples here. You may remain anonymous if you prefer.

Members $20 | Non-members $40
CPD: 3 Points


Nick Jago Nick is a project manager with Ontoit. He has looked much younger than his age since he was about 7, and occasionally get’s asked for ID when he goes out, even though he is more than double the legal drinking age. This is now changing because he has 2 children – he is starting to look much older and go out even less. Managing up has been his modus operandi for a long time, trying to demonstrate his skillset independently of his (perceived) age, experience and job title. He firmly believes that ability has no direct correlation to age or number of years you have been working, and that people should be treated on their merits.

Nick Jago